dg88 Terms and Conditions

1 General Provisions

dg88 is an online gaming and sports betting platform that provides users in Bangladesh with slot games, live casino, cricket betting, and various other entertainment gaming options. This platform operates under full SSL encryption and adheres to a fair play policy.

1.1 Applicability of Terms

These terms apply to the dg88 website, mobile version, and all associated services. By using the platform, you acknowledge that you have read, understood, and agreed to comply with these terms.

1.2 Scope of Service

dg88 provides gaming services for personal entertainment purposes only. Using this platform for commercial purposes or for the benefit of third parties is strictly prohibited.

2 Account Registration & Usage

To create an account and use any services on dg88, you must meet the following requirements:

2.1 Eligibility for Registration

• You must be at least 21 years of age.
• All information provided must be true, accurate, and complete.
• You are opening the account in your own name and for your own use — not on behalf of any third party.
• Each individual may operate only one account.

2.2 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. Granting any other person access to your account is prohibited. Any unauthorized use of the account must be reported to dg88 immediately. You are fully responsible for the security of your account.

2.3 Updating Account Information

If any of your details change (such as your mobile number or email), you must notify the dg88 support team immediately. If service is disrupted due to incorrect or outdated information, the responsibility lies with the user.

3 Age Verification & KYC

dg88 takes a strict stance on protecting minors from gaming. This platform is for users aged 21 and above only.

3.1 Age Verification Process

dg88 may verify age at any time using a national ID card, passport, or birth registration certificate. Failure to submit verification documents within the specified timeframe may result in the account being temporarily suspended.

3.2 KYC Documentation

dg88 follows a KYC (Know Your Customer) policy to prevent money laundering and protect user identity. If a withdrawal amount exceeds a certain threshold, additional verification documents may be requested.

4 Deposit & Withdrawal Rules

4.1 Accepted Payment Methods

Transactions on dg88 are currently supported through the following mobile financial services:

• bKash — BRAC Bank mobile wallet
• Nagad — Bangladesh Post Office digital wallet
• Rocket — Dutch-Bangla Bank mobile wallet

4.2 Minimum Deposit Amount

The minimum deposit amount for each payment method is ৳300. Deposits below this amount will not be accepted.

4.3 Minimum Withdrawal Amount

The minimum amount for each withdrawal request is ৳1,000. Withdrawal requests below this amount will not be processed.

4.4 Withdrawal Timeframe

Approved withdrawals are generally completed within 30 minutes to 3 hours. This timeframe may vary if KYC verification is in progress or if additional security review is required.

4.5 Transaction Integrity

All deposits and withdrawals must be made from a mobile number registered in your own name. Transactions through third-party accounts are prohibited and may result in the transaction being cancelled and the account suspended.

5 Bonuses & Promotions

5.1 Welcome Bonus

On your first deposit at dg88, you can receive a 100% bonus on your deposit, up to ৳8,000.

• Example — deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Example — deposit ৳18,000 → ৳8,000 bonus (maximum limit) → total balance ৳26,000.

5.2 Wagering Requirements

To withdraw bonus funds, you must place bets totaling 20 times the bonus amount. This requirement applies to the bonus amount only — not the deposit amount.

Example — receive a ৳1,000 bonus → you must complete ৳1,000 × 20 = ৳20,000 in bets before withdrawing.

5.3 Bonus Abuse

Bonuses are intended for fair and legitimate gaming use only. If you attempt to collect bonuses by creating multiple accounts, using a VPN, or through any other fraudulent means, all bonuses will be forfeited and the account may be permanently closed.

5.4 Promotion Validity

Each promotion or offer has its own validity period and terms. If a specific offer expires and the wagering requirements have not been met, the bonus will be cancelled.

6 Gaming Rules & Fair Play Policy

6.1 General Gaming Rules

All games on the dg88 platform are conducted in a fair and transparent manner. Game outcomes are determined by a Random Number Generator (RNG), which leaves no room for external interference. There is no way to alter game outcomes, and any such attempt will be detected automatically.

6.2 Betting Rules

Before placing bets in the sports betting section, please read the rules of the relevant game carefully. If a result is voided for a match or event due to technical issues, natural disaster, or unforeseen circumstances, the bets will be refunded.

6.3 Technical Errors

If any game round is left incomplete due to a software or hardware error, dg88 reserves the right to cancel that round and the bet amount will be refunded.

7 Prohibited Activities

The following activities are strictly prohibited and will result in the account being immediately suspended or permanently closed:

• Operating multiple accounts by the same individual.
• Creating an account using a false identity or another person's identity.
• Playing games using bots, scripts, or any automated software.
• Intentionally exploiting any technical vulnerability or bug in a game.
• Money laundering or processing illegal funds through the platform.
• Threatening or harassing other users.
• Using a VPN or proxy to bypass geographical restrictions.
• Attempting unauthorized access to dg88's systems, network, or database.

8 Account Suspension & Termination

8.1 dg88's Authority

dg88 reserves the right to temporarily suspend or permanently close any account at any time, for reasonable cause, without prior notice. In such cases, any withdrawable balance (excluding bonuses) will be returned, though this may not apply where a breach of terms has occurred.

8.2 Account Closure at User's Request

You may close your account at any time by contacting the support team. If active bonus wagering requirements have not been met at the time of closure, those bonuses will be forfeited.

8.3 Self-Exclusion

As part of responsible gaming, you may choose to exclude yourself from the platform for a set period or permanently. Detailed information is available on our Responsible Gaming page.

9 Privacy & Data Protection

dg88 places the highest importance on protecting users' personal information. To learn more about how we collect, use, and store data, please see our Privacy Policy.

9.1 Purpose of Data Use

The information you provide is used solely for account management, identity verification, transaction processing, and support services. Your information is not sold to any third party without your consent.

9.2 Cookies & Tracking

The dg88 website uses cookies to provide an improved user experience. By using this platform, you are considered to have consented to the cookies policy.

10 Limitation of Liability

10.1 Gaming Losses

Online gaming is a form of entertainment and carries the risk of losing money. dg88 is not responsible for any gaming losses incurred by a user. Do not bet more than you can afford.

10.2 Technical Disruptions

dg88 will not be liable if a game or transaction is not completed due to loss of internet connection, power outage, or device failure. However, appropriate corrections will be made for server-side issues.

10.3 Third-Party Services

dg88 has limited liability for failures in payment gateways, game software providers, or other third-party services. Such issues will be resolved through appropriate coordination with the relevant parties.

11 Right to Modify Terms

dg88 reserves the right to change, amend, or update these terms at any time. If significant changes are made, we will endeavor to notify you via a notice on the platform or by email.

Continued use of the platform after any changes will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.

11.1 Severability

If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully valid and in effect.

12 Contact & Support

If you have any questions or concerns about these terms and conditions, please contact our support team:

• Live Chat: 24 hours, 7 days a week — in Bengali and English.
• Email: [email protected]

We take every one of your questions seriously and try to provide a quick resolution.

Play responsibly. If you have a problem, visit our Responsible Gaming page or contact the support team directly.