Responsible Gaming at dg88 — your safety is our priority
dg88 believes gaming should be entertainment — not a burden. Our tools and guidelines will keep you in control at all times.
What is Responsible Gaming and why does it matter?
Online gaming is an enjoyable source of entertainment for millions of people. Slots, casino, or cricket betting — everything can be enjoyed the right way, as long as gaming is always seen as entertainment. However, for some people gaming can spiral out of control and lead to personal, family, or financial problems.
dg88 believes every player has the right to play in a safe and protected environment. With that goal in mind, we have developed a number of practical tools and guidelines to help you play consciously and enjoyably. Read the information below carefully — it may be useful for you or someone you know.
Remember: dg88 is for players aged 21 and above only. Minors are strictly prohibited from accessing the gaming platform. It is also your responsibility to ensure that no minor who uses your device is able to access this site.
Core Principles
- Gaming is for entertainment only, not a source of income
- Do not bet to recover money you have lost
- Never bet beyond your means
- Keep your entertainment budget separate
- Take a break if you feel something is wrong
- For players 21+ only
Tools and features to stay safe
Set a Deposit Limit
You can set your own maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Reducing a limit applies right away, while increasing one is subject to a waiting period.
Time-Out Feature
If you feel you need a short break, use the Time-Out option. Your account can be temporarily suspended for 24 hours to 30 days. During this period, no bets or deposits will be possible.
Self-Exclusion
If you need a long-term break, choose the self-exclusion option. Once we receive your request, our support team will close the account indefinitely. To reactivate it, you will need to go through a specific assessment process.
Reality-Check Notifications
Set regular reminders to keep track of how long you have been playing. A message will appear on screen at set intervals to help you stay aware and take breaks.
Session History and Spending Summary
Detailed records of each session are stored in your account. You can stay aware of your gaming habits by reviewing how much time you have spent, how much you have deposited, and what your results have been.
24/7 Support
dg88's live chat support is available 24 hours a day, 7 days a week. Support is available in both Bengali and English. If you have concerns about your gaming, get in touch today.
How to use the tools
Log in to your account
Go to the dg88 Login page and access your account. All responsible gaming settings can be managed from your profile.
Open the settings menu
Go to your profile settings and look for the "Responsible Gaming" or "Safe Gaming" section. You will find all the tools in one place there.
Set limits and breaks
Set your preferred deposit limit, time-out, or reality-check notifications. Changes take effect immediately.
Get support
Contact us via live chat or email for any issue. Our expert team will help you take the right steps.
Warning signs of problematic gaming
If you notice any of the following signs in yourself or someone close to you, it is time to pay attention. Ignoring these signs can make the situation worse.
You keep placing more bets in an attempt to recover money you have lost.
Gaming is causing you to neglect your family, work, or studies.
You are betting with money meant for everyday expenses or bills.
You have tried to stop gaming but cannot, or you feel restless when you do.
You are lying to or hiding your gaming habits from family or friends.
You feel low, anxious, or irritable when you are not gaming.
If you notice these signs, contact us through dg88's live chat or by emailing [email protected]. Seeking professional help is a sign of strength.
Assess yourself
Ask yourself the questions below. Answering honestly is the most helpful thing you can do. If you answer "yes" to two or more questions, please speak with our support team.
- Have I spent more than my budget?
- Have I placed bets to try to recover lost money?
- Is gaming affecting my sleep or work?
- Have I hidden my spending from my family?
- Is it difficult for me to stay away from gaming?
- Have I borrowed money to place bets?
Build healthy gaming habits
Follow these simple tips for a happy and controlled gaming experience at dg88:
- Set a fixed budget before you start gaming and stick to it.
- Set a daily time limit for playing.
- Always prioritise spending time with family and friends.
- Think of gaming as entertainment only — not a way to earn money.
- Stay away from gaming when you are under stress.
Details on financial limits
Minimum deposit amount
The minimum deposit at dg88 is ৳300. This limit is set so that players can start small and manage their budget according to their means.
Minimum withdrawal amount
The minimum withdrawal is ৳1,000. Withdrawals are generally completed within 30 minutes to 3 hours. Fast payments are available via bKash, Nagad, and Rocket.
Payment Methods
dg88 processes transactions through bKash, Nagad, and Rocket only — the most popular mobile payment methods in Bangladesh. (Rocket is the mobile wallet of Dutch-Bangla Bank.)
Contact us if you need help
If gaming is becoming a problem, do not try to deal with it alone. dg88's experienced support team is here for you — without judgment and with full confidentiality. Get in touch today and take the right steps.
Our support team can communicate in both Bengali and English. Contact us at any time via live chat or email. We are ready to listen.
dg88 Support
Frequently Asked Questions
Play safely, play happily
A vast world of entertainment awaits you at dg88 — slots, live casino, or cricket betting. Enjoy it responsibly.